- The Glen Ivy ExperienceThe Glen Ivy Experience
- Plan Your DayPlan Your Day
Admission to Glen Ivy, sometimes referred to as “Taking the Waters”, includes access to Glen Ivy’s lush gardens, ample lounge areas, and the healing waters of 19 pools including thermal mineral baths, a hot and cold plunge, Saline Pool, and lap pool, in addition to Club Mud, saunas, steam rooms, Roman Baths, showers, and today’s fitness and wellness classes. Individual spa treatments and The Grotto incur additional costs.
Glen Ivy welcomes guests 16 years of age and older. Spa treatments, including but not limited to, massages, body treatments, facials and nail services are all available for guests 18 years and older. Supervision from a legal parent or guardian of the same gender is required for admission and for spa treatments for guests 16 or 17 years of age.
Please bring driver’s license or other proof of age if you’re 16 years or older.
We encourage guests to arrive at the Resort at least an hour prior to their treatment time in order to check in and change in the Bath House. Arriving late to your service will impact the length of your treatment, and, out of consideration for the next guest’s appointment, your service will end at the time originally scheduled. The value of your full treatment will be applied.
“Taking the Waters” Admission to Glen Ivy Hot Springs is separate from treatment prices. With “Taking the Waters” you’re welcome to use our 19 pools, saunas, steam rooms, Roman Baths, Club Mud, Daily Wellness Classes and all the amenities in the Bath House.
Try not to eat for at least an hour before a treatment. Also remember to drink plenty of water before and afterwards. Please do not bring food or drink into the Spa. Alcoholic beverages are not permitted in treatment buildings, retail areas or the front desk area.
It is fine to carry on a conversation with your therapist during a massage, although most guests find that silence enhances their experience. Please give your therapist some feedback about your preferred level of pressure or areas of your body that need special attention.
Gratuity is not included in the price of a treatment unless otherwise stated. If your spa experience was a positive one (and please let us know if it wasn’t) it is customary to tip your service provider.
Summer Operating Hours (May to October):
9:00am-6:00pm Monday-Wednesday, July 4th
We are closed Thanksgiving and Christmas Day.
To show our appreciation to those who dedicate their lives to serving others, we offer a 10% discount on Taking the Waters Admission to Military (Active and Veterans), Teachers, First Responders (including nurses) and seniors (ages 65+). A valid ID and/or work badge is required. These cannot be combined with any other discounts.
On popular days during the warm summer, especially on weekends and holidays, we often reach our maximum guest count and so we sometimes have to turn people away. On such days, guests with pre-booked admission, Grotto, and/or services such as massages, facials, nail and body treatments, are guaranteed admission. To avoid disappointment, and for the best experience, we encourage a little advance planning for enjoying a great day at Glen Ivy Hot Springs!
Glen Ivy Hot Springs currently doesn’t have accommodations for overnight stays but there are places to stay nearby.
Gift Cards can be used towards anything at Glen Ivy, including admission, treatments, food, beverages, retail items and gratuities. Gift cards are non-refundable and if purchased after 1997 do not expire.
Absolutely! Our Ivy Kitchen menu has plenty of vegetarian options and can easily make dishes vegan-friendly as well. We are happy to adjust our dishes for whatever dietary restriction you have.
Twilight refers to our evening hours from 4 pm – 9 pm on Thursday, Friday, Saturday and Sunday from early May to late October. Twilight includes a new menu from 5 pm at the Ivy Kitchen and a variety of advertised entertainment usually starting at 5:30 pm. Scheduled entertainment can be seen on our website.
The Grotto Experience is a fun and engaging activity that takes place below the ground but it is in a purpose-built, well-lit and well ventilated environment. It is suitable for all guests; however if you have any concerns or suffer from claustrophobia, please connect with a member of the team.
Glen Ivy sits within a maturely landscaped environment adjoining the Cleveland National Forest. Our location means we get very hot, valley days which bring out an array of wildlife. This is a natural environment where bees, small insects and other animals may be present.
To preserve the spa’s tranquil environment, we respectfully request that you keep all electronic devices turned off. We encourage a digital detox while at Glen Ivy and therefore we do not provide WiFi anywhere except inside the GOCO Café. To use this, please ask a barista and they will be happy to provide you with the code.
We want you to feel relaxed at Glen Ivy. In consideration of this, we ask that “minimal style” bathing suits are avoided. Certain types of Brazilian bottoms or thongs may make other people uncomfortable. Appropriate swimwear must be worn at all times in the public areas of the Resort.
You are more than welcome to bring your own robe, however we do have robes for rent in the Bath House at a cost of $18, or you can purchase a robe in the Spa Lifestyle Store to keep for use at home and on future visits.
Robe quantities are limited and are available on a first come, first serve basis
We highly suggest packing as though you are going to the beach including footwear. We recommend you bring a darker or older bathing suit for Club Mud as the mud tends to stain. Towels are available at the resort and their use is complimentary so you do not need to bring your own towels.
The following are not allowed in the resort: outside food and alcohol, cigarettes and e-cigarettes, glass, weapons, radios and speakers, animals except service animals and drugs and drug paraphernalia. If you prefer to refill your own water bottle or tumbler, you may bring an empty reusable bottle or tumbler with you for use during the day.
We recommend that you make reservations for treatments and all other special requests at least 3-4 weeks in advance by scheduling an appointment online or by calling 1-888-GLEN IVY (1-888-453-6489). A credit card number is required to make reservations over the phone but will not be charged. You may use a different form of payment on arrival. When booking online, your credit card will be charged to hold your reservations.
Our Reservations Agents are available:
Monday-Friday: 8:00 am – 5:30 pm PST
Saturday-Sunday: 8:00 am – 4:00 pm PST
Our Reservations Office is closed on Thanksgiving and Christmas Day.
If you’d like to arrange a day at Glen Ivy for a group, please contact our Cabana & Group Sales Coordinator at and we will gladly help you plan your day. The Cabanas on our Ivy Terrace are great for groups from 2-100 people, for casual get-togethers with friends, family and co-workers, and for celebrations including birthdays, bridal showers, baby showers, anniversaries or just because!
Through May 31, 2019, our admission rates are Monday – Friday: $52 or $42 when booked with a 50-minute or longer treatment.
Saturday – Sunday & Holidays: $72 or $62 when booked with a 50-minute or longer service.
Time with our service providers is reserved especially for you upon making your reservation, so we ask that you give us notice by 4 pm the day prior to your appointment if you need to reschedule or cancel your services. Missed appointments, last minute changes, and cancellations made after 4 pm the day prior to your appointment will be billed at the full treatment rate. Please call 1-888-GLEN-IVY (1-888-453-6489) and speak with an agent directly to cancel or reschedule your service.
Our therapeutic pools (Mineral Baths, Saline Pool, Roman bath, Vista pool and Hot Pool) hover around 104 degrees Fahrenheit. You should discuss using these pools with your doctor before entering.
Our other pools (Lap Pool, North and South Pools, Lounge Pool) are kept around 85 degrees Fahrenheit and can be enjoyed in the same way you would enjoy a swimming pool.
Club Mud utilizes our mineral water and a detoxifying clay mud. We recommend speaking with your doctor before participating in this D.I.Y. exfoliating treatment.
Our New Mum Massage is available after the first trimester and you are welcome to enjoy our facial and nail care services. Again, we recommend speaking with your doctor before enjoying any of the services at Glen Ivy Hot Springs.
Some spa services may not be suitable if you have health issues or if you are pregnant. Please consult with your physician or discuss with our reservation staff or therapist.
Glen Ivy Hot Springs is a smoke free and drug free facility. Smoking (including cigarettes, vapes, cigars, pipes and e-cigarettes) is prohibited everywhere within the Resort.
We aim to provide a comfortable, relaxing and safe experience for all our guests. Please abide by all Glen Ivy policies, safety warnings and notices. We have short-term first-aid available, which any spa attendant can assist with. Glen Ivy policy prohibits employees from assisting guests in and out of wheelchairs. Guests who require special assistance should be personally accompanied at all times during their stay or services. Weapons of any type are not permitted on property at any time.
Glen Ivy is not responsible for lost or stolen items. If you seem to have misplaced an item on your visit please contact our Lost and Found on (951) 277-3529 ext. 1058. If your item is found we will gladly ship it back to you for a shipping fee or you may come to the Resort to pick it up.