• We accept Visa, MasterCard, American Express, Discover credit and debit cards, Apple Pay, Google Pay, Gift Cards, and Admission and/or Service Vouchers. Please note Glen Ivy Hot Springs will now be a cashless property.
• Identification is verified for all credit card transactions, so please remember to bring a photo ID.
• Glen Ivy Gift Cards are redeemable at Glen Ivy Hot Springs, and do not expire. Glen Ivy Gift Cards are not refundable and are not transferable.
• Gift Cards, and Admission and/or Service Vouchers must be presented at the time of use.
• Please check Admission and Service Vouchers for location use and expiration date. The expiration date may not be extended and the location use may not be changed on donated/auctioned Admission and/or Service Vouchers.

Admission to Glen Ivy, sometimes referred to as “Taking the Waters”, includes access to Glen Ivy’s lush gardens, ample lounge areas, and the healing waters of 19 pools including thermal mineral baths, a hot and cold plunge, Saline Pool, and lap pool, in addition to Club Mud, saunas, steam rooms, Roman Baths, showers, and today’s fitness and wellness classes. Individual spa treatments and The Grotto incur additional costs.

Please note that Glen Ivy does not allow in and out privileges at any time.

Glen Ivy welcomes guests 18 years of age and older. Physical ID is required for admission.

We encourage guests to arrive at the Resort at least an hour prior to their treatment time in order to check in and change in the Bath House. Arriving late to your service will impact the length of your treatment, and, out of consideration for the next guest’s appointment, your service will end at the time originally scheduled. The value of your full treatment will be applied.

“Taking the Waters” Admission to Glen Ivy Hot Springs is separate from treatment prices. With “Taking the Waters” you’re welcome to use our 19 pools, saunas, steam rooms, Roman Baths, Club Mud, Daily Wellness Classes and all the amenities in the Bath House.

Try not to eat for at least an hour before a treatment. Also remember to drink plenty of water before and afterwards. Please do not bring food or drink into the Spa. Alcoholic beverages are not permitted in treatment buildings, retail areas or the front desk area.

It is fine to carry on a conversation with your therapist during a massage, although most guests find that silence enhances their experience. Please give your therapist some feedback about your preferred level of pressure or areas of your body that need special attention.

Gratuity is not included in the price of a treatment unless otherwise stated. If your spa experience was a positive one (and please let us know if it wasn’t) it is customary to tip your service provider.

Summer Operating Hours (June to September):
Daytime Hours for Monday – Wednesday and Saturday, July 4th: 9:00am-5:00pm

Daytime Hours for Thursday- Sunday: 9:00am-3:00pm

Evening Hours for Thursday – Sunday: 4:00pm-9:00pm  (except Saturday, July 4th)

Please note that the entire property will be closed from 3:00pm – 4:00pm Thursday-Sunday for additional deep cleaning.

Holiday Operating Hours (Halloween, Christmas Eve and New Years Eve only):
9:00am-3:00pm

To show our appreciation to those who dedicate their lives to serving others, we offer a 10% discount on Taking the Waters Admission to Military (Active and Veterans), Teachers, First Responders (including nurses) and seniors (ages 65+). A valid ID and/or work badge is required. These cannot be combined with any other discounts.

On popular days during the warm summer, especially on weekends and holidays, we often reach our maximum guest count and so we sometimes have to turn people away. On such days, guests with pre-booked admission, Grotto, and/or services such as massages, facials, nail and body treatments, are guaranteed admission. To avoid disappointment, and for the best experience, we encourage a little advance planning for enjoying a great day at Glen Ivy Hot Springs!

• If we are fully booked for admission, Grotto, and services such as massages, facials, nail and body treatments on the date you wish to come, we invite you to join us on another day. Walk-in guests cannot be accommodated.

Glen Ivy Hot Springs currently doesn’t have accommodations for overnight stays but there are places to stay nearby.

• Staybridge Suites – 2731 Blue Springs Dr, Corona, CA 92883 – (951) 277-9000
• Ayres Corona West – 1900 W. Frontage Road, Corona, CA 92882- (951) 738-9113
• Ayres Corona East – 2260 Griffin Way, Corona, CA 92879- (951) 734-2140
• SpringHill Suites – 2025 Compton Ave, Corona, CA 92881- (951) 520-0984
• Residence Inn – 1015 Montecito Drive, Corona, CA 92879 – (951) 371-0107

Gift Cards can be used towards anything at Glen Ivy, including admission, treatments, food, beverages, retail items and gratuities. Gift cards are non-refundable and if purchased after 1997 do not expire.

Absolutely! Our Ivy Kitchen menu has plenty of vegetarian and vegan options, as well as dishes which are gluten free.  We are happy to adjust our dishes for whatever dietary restriction you have.

Evenings at Glen Ivy refers to our evening hours from 4 pm – 9 pm on Thursday, Friday, Saturday and Sunday from June to September. Evenings at Glen Ivy includes a variety of live entertainment and wellness activities usually starting at 5:30 pm. Scheduled entertainment can be seen on our website.

The Grotto Experience is a fun and engaging activity that takes place below the ground but it is in a purpose-built, well-lit and well ventilated environment. It is suitable for all guests; however if you have any concerns or suffer from claustrophobia, please connect with a member of the team.

Glen Ivy sits within a maturely landscaped environment adjoining the Cleveland National Forest. Our location means we get very hot, valley days which bring out an array of wildlife. This is a natural environment where bees, small insects and other animals may be present.

To preserve the spa’s tranquil environment, we respectfully request that you keep all electronic devices turned off. We encourage a digital detox while at Glen Ivy and therefore we do not provide WiFi anywhere except inside the GOCO Café. To use this, please ask a barista and they will be happy to provide you with the code.

We want you to feel relaxed at Glen Ivy. In consideration of this, we ask that “minimal style” bathing suits are avoided. Certain types of Brazilian bottoms or thongs may make other people uncomfortable. Appropriate swimwear must be worn at all times in the public areas of the Resort. Also, masks must be worn in all buildings and for all treatments. Please be sure to bring your mask.

You are more than welcome to bring your own robe, however we do have robes for rent in the Bath House at a cost of $20, or you can purchase a robe in the Spa Lifestyle Store to keep for use at home and on future visits.

Robe quantities are limited and are available on a first come, first serve basis

We highly suggest packing as though you are going to the beach including footwear. We recommend you bring a darker or older bathing suit for Club Mud as the mud tends to stain. Towels are available at the resort and their use is complimentary so you do not need to bring your own towels. Please see our Know Before You Go page for more information.

The following are not allowed in the resort: outside food and alcohol, cigarettes and e-cigarettes, glass, weapons, radios and speakers, animals except service animals and drugs and drug paraphernalia. Complimentary bottled water is now available and we have removed the water refill stations. Please leave your refillable bottle at home.

We recommend that you make reservations for treatments and all other special requests at least 3-4 weeks in advance by scheduling an appointment online or by calling 1-888-GLEN IVY (1-888-453-6489). Full payment is collected from a credit or debit card at the time of booking. When making reservations over the phone, we also offer two additional payment options: enroll to be charged the evening prior to your visit, or pay with Glen Ivy gift cards. When booking online, your credit card will be charged to hold your reservations.

Our Reservations Agents are available:

Monday-Friday: 9:00 am – 4:00 pm PST
Saturday-Sunday: 9:00 am – 4:00 pm PST
Halloween, Christmas Eve, New Year’s Eve: 9:00 am – 4:00 pm PST

Our Reservations Office is closed on Thanksgiving and Christmas Day.

In order to ensure social distancing we are not accepting large groups at this time.

Our current admission rate for daytime hours of 9:00am – 5:00pm Monday – Wednesday is $85. Daytime admission for Thursday – Sunday 9:00am-3:00pm is $75. Admission for Evenings at Glen Ivy is $50 Thursday through Sunday, 4:00pm – 9:00pm.

Time with our service providers is reserved especially for you upon making your reservation, so we ask that you give us notice by 4 pm the day prior to your appointment if you need to reschedule or cancel your services. Missed appointments, last minute changes, and cancellations made after 4 pm the day prior to your appointment will be billed at the full treatment rate. Please call 1-888-GLEN-IVY (1-888-453-6489) and speak with an agent directly to cancel or reschedule your service.

Our therapeutic pools (Mineral Baths, Saline Pool, Roman bath, Vista pool and Hot Pool) hover around 104 degrees Fahrenheit. You should discuss using these pools with your doctor before entering.

Our other pools (Lap Pool, North and South Pools, Lounge Pool) are kept around 85 degrees Fahrenheit and can be enjoyed in the same way you would enjoy a swimming pool.

Club Mud utilizes our mineral water and a detoxifying clay mud. We recommend speaking with your doctor before participating in this D.I.Y. exfoliating treatment.

Our New Mum Massage is available after the first trimester and you are welcome to enjoy our facial and nail care services. Again, we recommend speaking with your doctor before enjoying any of the services at Glen Ivy Hot Springs.

Some spa services may not be suitable if you have health issues or if you are pregnant. Please consult with your physician or discuss with our reservation staff or therapist.

Glen Ivy Hot Springs is a smoke free and drug free facility. Smoking (including cigarettes, vapes, cigars, pipes and e-cigarettes) is prohibited everywhere within the Resort.

Please note that Glen Ivy does not allow in and out privileges at any time.

We aim to provide a comfortable, relaxing and safe experience for all our guests. Please abide by all Glen Ivy policies, safety warnings and notices. We have short-term first-aid available, which any spa attendant can assist with. Glen Ivy policy prohibits employees from assisting guests in and out of wheelchairs. Guests who require special assistance should be personally accompanied at all times during their stay or services. Weapons of any type are not permitted on property at any time.

Please note that Glen Ivy does not allow in and out privileges at any time.

Glen Ivy is not responsible for lost or stolen items. If you seem to have misplaced an item on your visit please contact our Lost and Found on (951) 277-3529 ext. 1058. If your item is found we will gladly ship it back to you for a shipping fee or you may come to the Resort to pick it up.

• Glen Ivy does allow service animals that are trained to perform certain work or tasks.
• Glen Ivy does NOT allow emotional support animals.
• All service animals must have a harness or leash, unless the guest is unable to use the leash or harness due to his/her disability, or it would interfere with the animal’s ability to perform work or tasks.
• A service animal can be excluded or removed from the property if it is not housebroken, or if it is out of control and the guest does not take effective action to control it.
• Guests with service animals should follow the same entrance procedures as those for guests using wheelchairs.
• Glen Ivy staff members are not permitted to monitor or care for service animals.
• All Service Animal Relief Areas are located in the parking lot. Guests are responsible for cleaning up after their service animals.
• At Glen Ivy Hot Springs trained service animals may enter pool deck areas, but are prohibited from entering pools and the Spa.
• Guests should be advised that their service animal should remain clear of the wet pool deck area (approximately four feet from the water’s edge) to avoid any potential health and safety concerns.