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There’s so much to do at Glen Ivy® that a little pre-planning will help you make the most of your day.
Things to Consider in Advance
Welcome back to Glen Ivy Hot Springs®. Your health, the health your families and the safety of our staff are our top priorities. To that end, we have introduced a number of new procedures designed to keep you safe and well on your visit. First, we have reduced our capacity by almost 80%. Second, we have adapted our operation to allow for more frequent cleaning and disinfecting.
Please review the following before your arrival to ensure you enjoy a safe and relaxing wellness experience. Please know that our team is here to help you enjoy your wellness day at Glen Ivy Hot Springs. If you have questions about the new procedures or are interested in how different activities in your day boost your immune system, just ask us! We’re here to help you escape, relax and renew. We look forward to welcoming you to Glen Ivy!
Thank you for choosing Glen Ivy Hot Springs! As you prepare for your visit, here are some insider tips to help you plan your day.
Arrival & Check-In
- We have raised our minimum age to 18. Please bring a government issued photo ID to allow entry. We will also require both name and cell phone number of each individual guest at the time of booking.
- You’ll notice that our staff are wearing masks or face shields. Masks must be worn by all guests at all times unless you are dining or in the pools. Masks are required throughout all massage treatments. (Forgot your mask? Disposable masks are available for purchase for $1.00.)
- At bag check, you will be asked to empty the contents of your bag onto the security table and repack it yourself. Be reminded that no outside food, alcohol, or glass containers will be allowed on property.
- We have moved to a cashless system. A credit or debit card of choice will have to be provided upon check-in. Your card will remain on file during your visit and any and all charges will be applied throughout the day. Charges are processed individually and receipts are available upon request. Payment in full for your reservation is due at the time of booking.
- A valid government issued photo ID will be required to obtain a wristband for all alcoholic purchases. ID’s will not be accepted for any purchase.
- For a more spa-like experience, robes are included in our Passport to Wellness Package. They are not included in the Winter Escape or Massage & Lunch packages.
- Your Passport to Wellness or Winter Escape Package includes a dedicated area complete with dining table, lounge chairs and changing cabana with mini-safe. These are yours for the day and we ask that you not touch or use any other lounge chairs on the property. Your group will be socially distanced from all other groups on the property. Please do not move or rearrange any loungers.
getting changed
The Bath House is closed but you will have a private changing cabana with mini-safe in your reserved space. Outdoor showers are available in Club Mud and on the Sauna Deck. Please keep in mind that we are no longer able to offer any amenities such as hair products, hair dryers, or razors. Body wash is available in the outdoor shower areas.
pools, mud, grotto, treatments & more
- In order to accommodate all of our guests and maintain social distancing you’ll find new rules around the property. We ask that you observe the social distancing marks laid out on the pool edges in the Vista and Saline Pools and the Hot and Cold plunges.
- Only one group is allowed in the mineral baths at a time. We ask that you please limit your time to 15 minutes.
- In the Lounge Pool, Lap Pool and the North/South Pools, please allow for 6 feet between each group.
- In Club Mud, please take a bowl of mud from the pedestal and apply it under the misters. Currently, both the Club Mud pool and Wafa are closed and showers have been arranged to assist in social distancing.
- In the Lap Pool, activities will remain as scheduled with limited space available.
- Our Spa Lifestyle Store is open to all guests to take a piece of Glen Ivy home. Please bring your mask: masks are required in the store.
- Due to compliance with state orders surrounding the COVID-19 concern, The Grotto, Bathhouse, saunas and steam rooms are closed and will be unavailable until further notice.
food & drink
Dining is now designed to meet COVID 19 restrictions. For our Passport to Wellness guests, a dedicated host will take your order from our elegant new Prix Fixe menu in the morning and delivery at the time of your choosing. Your three course lunch with wine pairing is included in your day and comes with an appetizer, main with wine and dessert. If you are enjoying our Winter Escape or Massage & Lunch packages, you’ll order and enjoy your Prix Fixe lunch with wine pairing on the Ivy Kitchen patio.
A final Word
At Glen Ivy Hot Springs, we believe that everyone can and should enjoy their wellness day. Please be considerate of others and respectful of their experience. It is our goal to make wellness fun and to help every guest curate the wellness day they are seeking. We ask that you help us achieve this goal.
Gift Card
Glen Ivy Gift Cards make the perfect gift for any special occasion. With a Glen Ivy Gift Card, you’re giving the gift of wellness and escape, relaxation and renewal. It’s the gift of time well spent.
Membership
You’ll find all the joys of wellbeing here at Glen Ivy: nature, water, spa treatments, exercise, good food and friendship. We invite you to invest in your health and happiness with our Club 1860 Membership and make Glen Ivy a part of your everyday life.
FAQ
Still have questions? Visit our FAQ for answers to our most commonly asked questions regarding reservations, policies and things to know before you go.