• We have raised our minimum age to 18. Please bring a government issued photo ID to allow entry. We will also require both name and cell phone number of each individual guest at the time of booking.
• You’ll notice that our staff are wearing masks or face shields. Masks must be worn by all guests at all times unless you are dining or in the pools. Masks are required throughout all massage treatments.  (Forgot your mask? Disposable masks are available for purchase for $1.00.)
• At bag check, you will be asked to empty the contents of your bag onto the security table and repack it yourself. Be reminded that no outside food, alcohol, or glass containers will be allowed on property.
• We have moved to a cashless system. A credit or debit card of choice will have to be provided upon check-in. Your card will remain on file during your visit and any and all charges will be applied throughout the day. Charges are processed individually and receipts are available upon request. Payment in full for your reservation is due at the time of booking.
• A valid government issued photo ID will be required to obtain a wristband for all alcoholic purchases. ID’s will not be accepted for any purchase.
• For a more spa-like experience, robes are included in our Passport to Wellness Package. They are not included in the Winter Escape or Massage & Lunch packages.
• Your Passport to Wellness or Winter Escape Package includes a dedicated area complete with dining table, lounge chairs and changing cabana with mini-safe. These are yours for the day and we ask that you not touch or use any other lounge chairs on the property. Your group will  be socially distanced from all other groups on the property. Please do not move or rearrange any loungers.

• In order to accommodate all of our guests and maintain social distancing you’ll find new rules around the property.  We ask that you observe the social distancing marks laid out on the pool edges in the Vista and Saline Pools and the Hot and Cold plunges.
• Only one group is allowed in the mineral baths at a time. We ask that you please limit your time to 15 minutes.
• In the Lounge Pool, Lap Pool and the North/South Pools, please allow for 6 feet between each group.
• In Club Mud, please take a bowl of mud from the pedestal and apply it under the misters. Currently, both the Club Mud pool and Wafa are closed and showers have been arranged to assist in social distancing.
• In the Lap Pool, activities will remain as scheduled with limited space available.
• Our Spa Lifestyle Store is open to all guests to take a piece of Glen Ivy home. Please bring your mask: masks are required in the store.
• Due to compliance with state orders surrounding the COVID-19 concern, The Grotto, Bathhouse, saunas and steam rooms are closed and will be unavailable until further notice.

Normally, from June through September, Glen Ivy Hot Springs extends into the evenings. However, this summer, due to the pandemic, Evenings at Glen Ivy have been cancelled. We hope to bring them back in 2021.