Careers

Expectations of All Employees

“Elevating life experience” is Glen Ivy’s vision statement. Our goal is to inspire memorable, meaningful and enjoyable experiences in everyone, every day. This is Glen Ivy’s mission.

All employees are expected to bring these statements to life for guests and fellow employees, consistently exhibiting excellence and competence, collaboration, innovation, respect, accountability and ownership in job duties. Glen Ivy employees must work ably in a fast-paced environment with demonstrated ability to prioritize multiple, demanding, and competing tasks, and must follow all company policies, procedures, guidelines, and safety requirements, and seek assistance as appropriate.

By inspiring memorable, meaningful, enjoyable experiences in everyone, every day, we elevate others’ life experience, and our own.

Current Employment Opportunities

“Glen Ivy is an Equal Opportunity Employer”

Select from the list below to view current employment opportunities at each location, or view a list of all job descriptions.

“We are currently accepting applications for our 2014 hiring season”. Please note: Interviews will be scheduled starting January 2014.  

Position Summary:

Under the supervision of the Accounting Manager, this position will be responsible for the daily payroll operations. The main focus of the Payroll Specialist is preparing and processing payroll information in an accurate and timely manner for biweekly payroll. Preparing the daily labor reports, bi weekly payroll reconciliation and monthly labor reports for management. Thorough understand of processing and reporting on ADP payroll system and Enterprise E-Time System. Must know, understand, and be able to implement current payroll labor laws. This position will assist with the required annual 401(k) audit and employee services department as needed.

License(s):

Education/Training: College degree preferred and comparable payroll administration experience. Strong written and verbal communication skills

Experience:

3 years payroll processing experience through ADP Payroll and timekeeping system experience required. Human resource systems and procedure experience, is preferred.

Essential Duties & Responsibilities:

Payroll Specialist:

Responsible for processing Payroll thru ADP Software. Ensuring the employees are paid on time and their paychecks are accurate. If inaccuracies arise, such as monetary errors or incorrect amounts of vacation time, sick time Payroll specialist should perform research and correct records. Process manual checks if needed. Download payroll files to ADP. Maintain ADP Software. Set-up new departments, deduction code, bank transit code. Enter and manage benefits deduction on Payroll system. Enter, manage and delete benefits accrual on Payroll system. Manage and inform employee for their withholding, withdraw, garnishments, etc. Responsible for running commission reports and processing payment for piece worker thru ADP System. Prepare Bi-weekly Payroll Reconciliation reports. Reconcile and Review ADP Quarterly tax returns. Oversee annual workman’s compensation wage audit. Sufficient knowledge of the Enterprise E-Time System use and ability to train users. Maintain ADP Enterprise E-Time and Time Clock activity and preparation of various monthly management reports such as Calculates Lack of Work for the therapist. Monitor employee’s time intervals and report information to the appropriate dept. supervisor and manager. Coordinate with ADP to solve any timekeeping problem. Review and check all payroll change status reports. Prepare FTE reports every pay period comparison. Prepare Monthly FTE reports on a monthly period comparison. Manage FMLA hours. Report FT employee hours monthly report. Reporting Workers Comp modified work hours in detail to Workers Comp Insurance for wage loss purposes bi-weekly. Managing Staffing Numbers and Regular Hours Report monthly. Managing Meal Exception Report. Maintain Millennium activity and preparation of various monthly management reports such as Calculate service provider hours monthly. Maintain ledger of employee’s accrued and used vacation and sick pay.

EOE

Position Summary:
This position reports to the CFO and will be responsible for a range of functions to help Glen Ivy Hot Springs streamline its accounting process.  The duties and responsibilities would include, but not limited to the following:
  • General Ledger accounting and month end reconciliation work
  • Maintaining the Accounts Payable function
  • Fixed asset accounting including property tax returns
  • Regulatory compliance for permits and external reporting
  • Staff oversight – Warehouse Coordinator
  • Payroll recording and input

Must be able to research and resolve numerical problems, be detail-oriented and operate with a high degree of accuracy and initiative. Ability to work independently, prioritize multiple tasks as well as cohesively with a team. This candidate is required to possess strong organizational skills and excellent communication skills with Director of Finance and co-workers. Prefer candidates with previous hospitality accounting experience.

Education/Training:
College degree preferred with related experience,
Strong written and verbal communication skills,
Experience:
  • Experience managing accounts payables and previous supervisory work
  • Familiarity with corporate payment practices utilizing different technology platforms
  • Effective oral and written communication skills to include various teaming interactions, performance feedback, employee development, and coaching skills
  • Demonstrate team leadership and management skills including facilitation and conflict resolution through collaborative problem solving
  • Proficient with Microsoft Excel
  • Experience using Microsoft Dynamics – Solomon is a plus
  • Knowledge and understanding of ADP payroll is a plus.
Job-Related Skills:
  • Ability to work to deadlines and in high-volume of transactions
  • Ability to make decisions, not afraid to ask questions
  • Understand the “bigger picture” of the accounting process
  • Passion for accounting with eagerness to learn and grow
  • Problem Sensitivity- Ability to tell when something is looks wrong or is likely to go wrong
  • Ability to adhere to company and departmental policies
  • Precise attention to detail and strong mathematical skills
  • Ability to work efficiently and effectively in an independent environment
  • Ability to reconcile account transactions to ending balances and external report totals (Resort Suite)
  • Solid understanding of GAAP
  • Excellent communication and organizational skills with a strong attention to detail
  • Self starter, resourceful and self managed
Essential Duties & Responsibilities:
The Senior Accountant is responsible for processing all accounts payable for the Company. This position is responsible for the prompt payment of vendors and the maintenance of accurate and timely records of expenditures within the budget and according to authorized purchase orders. These responsibilities include:
  • Manages accounting functions including maintenance of accounts payable ensuring accuracy and timeliness.
  • Knowledge of general ledger and understanding of correct coding for invoices to assist in accurate financial data.
  • Responsible for completing and retaining all new vendor accounts including service contracts, supplier performance documents and credit applications (including but not limited to bank & trade, ACH and W9 information).
  • Responsible for managing the Company’s regulatory requirements such as business permits and quarterly governmental reporting’s.
  • Manages monthly closing of financial records for Accounts Payable and posting of month end information; ensures accuracy including various internal spreadsheets and/or reconciliations.
Fixed Assets:
  • Maintain FAS database for all fixed asset transactions including additions, transfer, and deletions.
  • Reconcile FAS database monthly against the GL activity.
  • Using fixed asset software, calculate and record all depreciation expense for each ME period.
  • Print and submit to ME binder fixed asset reports including depreciation expense and fixed asset summary reports.
  • Prepare annual property tax returns by initial due date.
  • Prepare audit schedules and internal control narratives as needed
Prepaid Expenses/Prepaid Insurance:
  • Reconcile prepaid expenses monthly ensuring sub ledger schedule ties to the general ledger adjusting for monthly amortization of various prepaid expense accounts.
  • Reconcile prepaid insurance monthly ensuring sub ledger schedule ties to the general ledger adjusting for the prepaid health insurance monthly.
  • Record in the GL monthly, the health insurance premium for each department in which the Company contribution is needed.
Payroll Recording:
As a cross trained function, the accounting supervisor would assist in compiling and preparing bi-weekly payroll. The related responsibilities are:
  • Ability to process Payroll thru ADP Software.
  • Ensuring the employees are paid on time and their paychecks are accurate. If inaccuracies arise, such as monetary errors or incorrect amounts of vacation time, sick time Payroll specialist should perform research and correct records.
  • Process manual checks if needed.
  • Download payroll files to ADP.
  • Maintain ADP Software including setting-up new departments, deduction code, bank transit code.
  • Enter and manage benefits deduction on Payroll system.
  • Enter, manage and delete benefits accrual on Payroll system.
    • Manage and inform employee for their withholding, withdraw, garnishments, etc.
    • Responsible for running commission reports and processing payment for piece worker thru ADP
    System.
    • Prepare Bi-weekly Payroll Reconciliation reports.
    Additional Responsibilities:
    • Prepare internal reports and analysis as requested for senior management

    Assist in external requests for financial information as needed. Develops, implements, and maintains systems, procedures and policies, including accounts payable functions to ensure adherence to company guidelines.

EOE

One year kitchen experience. Responsible for cleaning equipment, dishes, kitchen facilities, bussing tables and assisting with food preparation. This is a very busy area and one must be able to work with positive energy. Weekends, evenings and some holidays a must.

License(s): Riverside County Food Handlers Card

Education/Training: High school diploma or equivalent.

Experience:

  • 1 year quality/ high volume kitchen experience.

Job-Related Skills:

  • Flexible hours, weekends and holidays are required.
  • Able to stand long hours and must be able to function under pressure.

Essential Duties & Responsibilities:

  • Ensure clean and sanitized utensils, plate ware, glassware and equipment.
  • Responsible for setting up and closing down dish machine according to company standards.
  • Preventive maintenance of dish machine.
  • Ensure proper storage of pots/pans and equipment according to sanitation and company standards.
  • Cleans walls, floors in dish area, kitchen line and front of house.
  • Cleans and wipes down all tables and chair in employee café eating area.
  • Cleans and sweeps floor at café employee eating area
  • Perform shift change and/or opening, closing duties.
  • Arrive to work on time, attend daily and monthly shift meetings on time.
  • Adheres to and maintains all kitchen SOP’s
  • Ensures the highest safety, health and sanitation standards in accordance with OSHA, County of Riverside Health Department and Glen Ivy Hot Springs and Spa standards.
  • Maintain storage of proper chemicals and supplies required for the dish machine.

E.O.E

Our Nail Technicians perform manicures and pedicures with the highest quality of customer service to Glen Ivy guests.

 

Other Duties and Responsibilities: Inform Spa’s guest of products available for retail sale. Clean and restock work stations with all necessary supplies for the next day’s schedule. Check work station contents as early as possible and restock if necessary prior to start of appointment times. Communicate with reception desk and Director of Spa Services in regards to equipment shortages, scheduling errors and compensation errors. Cross promote other spa services. Follow all company policies, procedures, and safety requirements. Ability to learn and perform new services. Attend all required meetings and training sessions. Must attend classes, seminars, shows and conventions. Maintain appropriate decorum, appearance and professionalism at all times. Assist in any activity deemed necessary for the normal operations of the manicure and pedicure department. Must be able to work weekends, evenings, and some holidays.

 

Job-Related Skills: The techniques to provide high quality manicures and pedicures. Effective interpersonal communication skills. Ability to adhere to company and departmental policies. Inventory control strongly desired.

 

Experience: Strong abilities in manicures, pedicures, and guest relations (interpersonal communication)

 

License(s): Requires a California Cosmetology License or State of California Manicurist License.

E.O.E

Massage Therapists  at Glen Ivy will be proficient in massage and possess impeccable guest service skills. Massage Therapists will be committed to and involved in the greater massage community through involvement in professional organizations and continued education. Additionally, all Massage therapists at Glen Ivy will support and positively participate in in-house continued education through Glen Ivy Hot Springs Corporate Trainer. It is an absolute expectation that all Massage Therapists will perform all services, including body treatments, offered by Glen Ivy Hot Springs, with the exception of specialty services such as Watsu, Shiatsu or Lomi Lomi.

Essential Duties & Responsibilities: Responsibilities include thoroughly completing standard specified room maintenance, set-up and clean-up daily. Ability to positively and effectively work within a large massage team. Customization of services to guest needs and preferences. Ability to exceed guest expectations as a direct result of services provided and educating guests about products and services. Must present a neat, clean and professional appearance and demeanor. Must be able to work weekends, evenings and some holidays.

Job-Related Skills: Exceptional massage skills. Impeccable guest service and interpersonal skills.

Experience: Must have at least 2 years experience as a massage therapist in a Spa or other professional atmosphere. Prefer at least 2 years experience in guest service or hospitality setting.

License(s) & Certification(s): Current State of California Massage License (CAMTC) and National Certification (NCBTMB).

All Massage Therapists will be NCBTMB certified or will be committed and actively moving towards NCBTMB certification.

Education/Training: Minimum 500 hours training from a qualified massage school.

A resume and employment application must be submitted to be considered for this position.

E.O.E

The Male Locker Attendant/Spa Coordinator is to provide and ensure a safe, friendly, and clean environment for our guests and to be conscientious of the guests’ needs and surroundings. Uses good common sense. Work closely as a team to complete the day to day tasks. Maintain work area for work environment to be clean and organized as possible. Availability shows flexibility in open, close, and mid-day schedule. Complete multiple tasks in a timely and detailed way. Able to communicate and listen effectively with Management, Supervisor, Employees and Guests Personally motivated by work goals. Maintain a professional appearance by complying with the dress code. Pay close attention to detail with all inventories. Be kind and considerate to all coworkers and guests.

The Coordinator is responsible for day to day operations of the guest service department, treatment buildings and/or bath house desk. They are to hold the Coordinator position to a high standard. There is a high expectation that Coordinators will meet or exceed goals pertaining to metrics measurements, to include cross selling, up-sales and same day service sales. As with all employees of Glen Ivy Hot Springs, Coordinators will embrace all standards and expectations set forth by Glen Ivy Hot Springs. Coordinators must be able to flow with, embrace, adapt and implement change. Arrive to work and meetings on time. Must be available for nights, weekends and some holidays.

EOE

Massage Therapists at Glen Ivy will be proficient in massage and possess impeccable guest service skills. Massage Therapists will be committed to and involved in the greater massage community through involvement in professional organizations and continued education. Additionally, all Massage therapists at Glen Ivy will support and positively participate in in-house continued education through Glen Ivy Hot Springs Corporate Trainer. It is an absolute expectation that all Massage Therapists will perform all services offered by Glen Ivy Hot Springs, with the exception of specialty services to include Watsu, Shiatsu and Lomi Lomi. All Massage Therapists will be NCBTMB certified or will be committed and actively moving towards NCBTMB certification. Must be available to work weekends, evenings and holidays.
License(s): • Current State of California Massage Certification/License • NCBTMB certification (preferred)
Education & Training: • Minimum 500 hours training from a qualified massage school.
Experience:
• Prefer at least 2 years experience as a massage therapist in a Spa or other professional atmosphere. • Prefer at least 2 years experience in guest service or hospitality setting.
E.O.E

Esthetician – Part-time

Our Glen Ivy Estheticians will be proficient in European style facials, body and face waxing, knowledge in product recommendation, and guest communication skills. Provide healthy skincare and recommend professional products to create a daily regimen to help maintain healthy skin for our Glen Ivy guests. Assist in any activity deemed necessary for the normal operations of the aesthetics department. Maintain appropriate decorum, appearance and professionalism at all times. Inform Spa’s guest of products available for retail sale. Cross promote other spa services. Must be able to work weekends and some holidays.

License(s):

Current state of California Esthetician’s or Cosmetologist’s license required. Current CIDESCO certification strongly preferred, current NCEA membership strongly preferred.

Education/Training:

Continuing education with an emphasis on current and relevant skin care trends, techniques, products and industry standards strongly expected.

Experience:

Minimum 2 years experience as an Esthetician preferred. Internal and external guest service and relations (interpersonal communication) experience and skill. Exemplary knowledge and abilities in guest services and esthetic techniques. Basic computer literacy expected. Continuing education expected.

E.O.E

Responsibilities include informing Spa’s guests of products available for retail sale. Educating our guests on the benefits of both the product and the service they are receiving. Check, clean and restock work stations with all necessary supplies prior to the start of appointment times and for the next day’s schedule. Light maintenance of men’s locker room, solarium and spa lobby area. Attend training sessions to increase knowledge of products available for sale at Spa. Must project enthusiasm and energy with focus on superior customer service skills inclusive of complaint resolution. Follow all company policies, procedures, and safety requirements. Communicate with reception desk and Director of Spa Services in regards to equipment shortages, scheduling errors and compensation errors. High attention to quality, detail and teamwork. Maintain appropriate decorum, appearance and professionalism at all times. Weekends, evenings and some holidays are a must.

Entry Level Position. Retail, data entry, and cash handling experience is a plus.

E.O.E

To perform manicures and pedicures with the highest quality of customer service to Glen Ivy guest.  License(s): State of California Cosmetology or State of California Manicurist License.  Certificate of insurance for services naming Glen Ivy additionally insured Education/Training: Required training to receive license with continued education expected

Experience: Strong abilities in manicures, pedicures, and guest relations (interpersonal communication)

Job-Related Skills: The techniques to provide high quality manicures and pedicures Effective interpersonal communication skills

Ability to adhere to company and departmental policies

Inventory control strongly desired

Essential Duties & Responsibilities:

(Include but not limited to)

Maintain accurate pedicure logs following the cleaning and disinfecting procedures as stated by the California Board of Cosmetology

Represent Spa to Spa’s guest.

Provide the best possible manicure/pedicure services, and empathize to guests’ needs and concerns by providing them with all services listed in the Glen Ivy brochure

Assist in any activity deemed necessary for the normal operations of the manicure/pedicure department

Maintain appropriate decorum, appearance and professionalism at all times

Inform Spa’s guest of products available for retail sale

Cross promote other spa services

Educate our guest on the benefits of both the product and the service they are receiving

Willingness to attend and participate in staff meetings, trainings, including product knowledge

Attend training sessions to increase his/her knowledge of products available for sale at Spa.

Check work station contents (station supplies) as early as possible and restock if necessary prior to start of appointment times

Clean and restock workstations with all necessary supplies for the next day’s schedule

Communicate with reception desk and Spa Director in regards to equipment shortages, scheduling errors and compensation errors.

Willingness to learn and perform new services

Follow all company policies, procedures, and safety requirements

Weekends, evenings and some holidays a must.

E. O. E.