Welcome to Glen Ivy
With spacious outdoor pools and a year-round temperate climate, every visit is an opportunity to rediscover a connection with oneself, with each other, and with the world around. Stretching across 12 acres of lush gardens, the Hot Springs also features California’s only therapeutic red clay mineral mud bath, aptly named Club Mud and The Grotto, a full body moisturizing treatment underground, an experience not to be missed. Café Solé serves a healthy selection of spa cuisine prepared under the artful direction of Glen Ivy’s own award-winning Executive Chef Bill Wavrin. Guests may also enjoy an extensive menu of treatments and therapies including a massage in our unique outdoor Under the Oaks area. Whether it’s a soothing soak in the mineral baths, or a special day to celebrate with friends and family in one of our four Cabañas, Glen Ivy Hot Springs is your place to do things that are both good and good for you, which is why we often hear guests say “I just love how I feel when I’m here.”
If you have spent time at Glen Ivy, you understand spa lifestyle is about renewal — the way we live our lives, what we do with our bodies, our relationships, the way we eat, and especially, how we see our own potential. This is the philosophy that inspires our growing program of fitness classes, workshops and learning opportunities.
We appreciate you taking the time to learn more about Glen Ivy. Glen Ivy Hot Springs, is proud to be a member of the International Spa Association (ISPA) and a Founding Seed Spa in the Green Spa Network.
Corporate General Manager
Clive has over 20 years dedicated resort, wellness and spa management experience from three different continents. As Corporate General Manager, Clive is responsible for the successful operational set-up and management of GOCO Retreat’s and GOCO Spa’s portfolio. Prior to joining GOCO, Clive served for 4 years at Kamalaya Wellness Sanctuary & Holistic Spa, a leading destination spa in Thailand. Clive led the resort in earning the highly esteemed 2014 title of “Destination Spa of the Year, Asia & Australasia” (World Spa Awards) among numerous others. Clive spent two years at the helm of The Spa at Mandarin Oriental Riviera Maya. Before moving to Mandarin Oriental, Clive was the opening Spa Director at the Four Seasons Resort Provence at Terre Blanche. He also served as opening Spa Director at Four Seasons Hotel Hampshire Spa, voted “Best UK Hotel Spa” in 2006 by Conde Nast Traveler during his tenure, and was Acting Director of Spas at the Four Seasons Resorts Bali. Previously, Clive served as Health Club and Spa Manager at Chewton Glen Hotel Spa and Country Club, which, under his leadership, earned several honors including being named “Best British Hotel Spa.”
Patty Rook, CSS
Director of Operations
With more than thirteen years of experience in the Spa & Wellness Industry, Patty, a proud Member of ISPA as well as a Certified Spa Supervisor, brings her impressive leadership background and knowledge to her position as the Director of Operations at Glen Ivy Hot Springs. Mrs. Rook is known for consistently delivering results by aligning resources to achieve business goals with substantial improvement of service delivery while also standardizing the performance of Glen Ivy’s operational system. Patty helped Glen Ivy Hot Springs achieve the ISO 9001:2008 Certification becoming one of the only spas in the country to be ISO 9001 certified.
In this role, Patty oversees daily operations of the Hot Springs and works directly with her staff members ensuring guests receive consistent service and the attention they deserve. Patty is passionate about Glen Ivy’s core value in that “Our Guests are Our Number One Priority.” Her goal is for each guest to receive nothing less than top notch service and leaving them longing to return again and again.
Jane Durling, PHR, SHRM-CP
Employee Services Manager
Jane Durling is the Employee Services Manager for Glen Ivy Hot Springs, where her 12 year Human Resources career is distinguished by commended performance and proven results. Jane is well known and appreciated by Glen Ivy Hot Springs’ 250 employees, where she assists the Leadership team in all departments with sourcing and vetting. Durling is instrumental in the establishment of many of the company’s employment policies and practices, and has maintained the employee handbook to always reflect the latest legal requirements. She is a competent and ever-calm presence in the midst of any employee issues and situations that arise.
Jane has been central to Glen Ivy’s efforts to be an employer of choice. She’s played a major part in the development and execution of processes for progressive discipline, performance reviews, and workers compensation claims. She manages the company’s HR Information System, and oversees Glen Ivy’s employee benefit programs including health insurance and 401(k) plan. Durling also handles all broker relationships; annual benefits review and package renewals, as well as open enrollment.
Her hospitality background prior to joining Glen Ivy Hot Springs includes a stint at Borobudur Inter-Continental Hotel and Resort in Jakarta as Club Inter-Continental Floor Manager, and Holiday Heathrow London.
Vincent Cavalli, who most recently served as the Executive Chef at the Sheraton Fairplex Hotel and Conference Center in Pomona, has recently assumed the role of Executive Chef at Glen Ivy Hot Springs. He began his passion for food at a very young age helping his grandmother prepare fresh pasta and sauce for family dinners. As a teenager, he started working in the restaurant scene as a dishwasher on the east coast and as his passion for food grew, he also grew in the restaurant industry working in all facets of the restaurant business. After high school, he had the privilege of working in the great restaurants of both Los Angeles and Las Vegas. This led him to work for respectable restaurateurs such as Thomas Keller, Piero Selvaggio and Luis Osteen, where he developed his culinary skills at world-class restaurants.
Through his journey, an appreciation for farm fresh produce and heritage cooking was developed, which brought him to the Sheraton Fairplex. While at the Sheraton, which catering services the Los Angeles County Fairgrounds, he managed culinary activities and wine programming for his own five acre organic, sustainable farm.
Director of Food and Beverage
Edward Voysest is the Director of Food and Beverage at Glen Ivy Hot Springs. Edward is a highly accomplished hospitality professional in the Hotel/Resort, Spa, Private Club, Sports & Entertainment, Restaurant and Casino management industry. He has enjoyed over 20 years of experience as a recognized leader and team builder with strong Food & Beverage management experience.
Edward looks forward to each day with enthusiasm and has a passion for the potential for growth in and improvements at all of the Glen Ivy Hot Springs dining departments.
Edward is highly regarded by colleagues and industry professionals alike and has received a vast array of acknowledgements for his many successes. He is an esteemed member of the Club Managers Association of America and the Regional Hispanic Chamber of Commerce.
Debbie Gromfin, CSS
A fifteen spa veteran, Debra Gromfin is responsible for all spa operations at the property, including growing new business opportunities and overseeing the staff. Her passion is to create an environment in which both the staff and guests are happy and motivated. Debbie is a proud Member of ISPA as well as a Certified Spa Supervisor and has substantial esthetician and managerial experience.
If you are the company you keep, then we keep very good company. Following are just a few of the organizations we are committed to.
Being green is a way of life at Glen Ivy. We believe that the preservation of our Earth today will bring healthy benefits for all generations tomorrow. You are invited to join us in our efforts – please visit the Green Spa Network’s website at www.greenspanetwork.org/ for more information on being green.