Admission and Treatment Reservations
Do I need to make a reservation?
For spa treatments we recommend you call 888-GLEN IVY (888-459-6489) to check availability and make your reservation 3-4 weeks in advance. Taking the Waters admission only to Glen Ivy Hot Springs does not require pre-paid admission or reservations.
What if I need to cancel my appointment?
If you are unable to keep your appointment and need to cancel and/or reschedule, please call 1-888-GLEN-IVY (1-888-453-6489) before 4pm the day prior to your scheduled appointment and speak with an agent directly to submit your cancelation or reschedule request. Those calling after 4pm the day before or those who do not appear for their scheduled appointment will be charged 100% of the treatment price on the credit card on file.
When should I arrive?
Plan to arrive at the Spa one hour prior to your treatment time and check-in no later than 15 minutes before your scheduled treatment time. Please give yourself ample time for check-in since wait times can vary, especially on the weekends. As a courtesy to the next scheduled guest, your treatment will end on time regardless of the time it begins.
Is admission included in the treatment price?
Admission to the facilities at Glen Ivy Brea is included in the treatment price.
Taking the Waters admission to Glen Ivy Hot Springs is separate from treatment prices. With Taking the Waters you’ll receive parking, use of all pools, saunas, steam rooms, Roman Baths, Club Mud and lockers.
What types of spa treatments do you offer?
Glen Ivy offer a wide range of treatments and therapies including massage and body treatments, facials, nail care, and waxing. View the full treatment menu by clicking on the location you’re planning to visit: Glen Ivy Hot Springs Corona and Glen Ivy Brea
Do you have an age limit?
Glen Ivy welcomes guests 16 years and older. Spa treatments, including but not limited to massages, body treatments, facials, nail services and waxings are all available for guests 18 years and older. Parental supervision for admission AND spa treatments is required for guests under 18.
What are your hours?
Glen Ivy Spas are open every day with the exception of Christmas, Thanksgiving and Easter.
Hours vary by location – view them vising our Rates, Hours and Directions (need link).
Do you offer any group discounts?
If you’d like to arrange a day at any Glen Ivy for a group, please contact our Cabaña & Group Sales Coordinator, Trina Mathison at Trina.Mathison@glenivy.com and she will gladly help you plan your day. The Cabañas on Solé Terrace are great for groups from 2-100 and perfect for casual get-togethers with friends, family and co-workers, and celebrations including birthdays, bridal showers, baby showers, anniversaries or just because!
What are your specials?
Special offers vary by location – view them by clicking on the location you’re planning to visit: Glen Ivy Hot Springs Corona and Glen Ivy Brea. Bookmark the page, sign up for our special offers emails or check back often to see the updated specials.
What should I wear?
In consideration of all Glen Ivy’s guests, appropriate swimwear must be worn at all times while in the general access areas of the Spa.
Can I bring my own food?
Please do not bring outside food or drink into the spa. Alcoholic beverages are not permitted in treatment buildings, retail areas or the front desk area. Smoking on the spa grounds is prohibited. Also, try not to eat for at least an hour before a treatment and avoid the consumption of alcohol on the day of a treatment. Remember to stay hydrated and drink plenty of water before and after a treatment.