We recommend that you make reservations for treatment appointments and all other special requests at least 3-4 weeks in advance by calling our Central Reservations at 1-888-GLEN IVY, (1-888-453-6489). They are available daily to receive calls Monday-Friday between 7:30 am & 6:00 pm & Saturday-Sunday between 8:00 am & 5:00 pm PST. A credit card is required to confirm appointments at the time of booking. Credit cards will not be charged in advance. Credit cards will only be charged in the case of a late cancellation or no-showFor additional information please refer to our FAQs.
For a downloadable pdf of the Brea treatment menu click here.
Some spa services may not be suitable for you if you have certain health issues. Please discuss with staff at the time of booking so we may help you make appropriate choices.
If you are unable to keep your appointment and need to cancel and/or reschedule, please call 1-888-GLEN-IVY (1-888-453-6489) before 5pm the day prior to your scheduled appointment. Those calling later than 5pm the day before or do not show for their scheduled appointment will be charged 100% of the treatment price.
To allow time to change and relax before your treatment, we ask that you arrive 30-45 minutes prior to your appointment. Please know you may lose your appointment if you do not check in at least 15 minutes prior to your scheduled service. As a courtesy to the each scheduled guest, our treatments begin and end on time.
ISPA Code of Conduct
To enjoy your spa experience to the fullest, observe the Code of Conduct, act responsibly and be aware that common sense and personal awareness can help ensure your satisfaction, comfort and safety, as well as that of others. Read the Code of Conduct.