Rates, Hours, Policies
HOURS
Monday – Friday: 9:30 am – 8:30 pm
Saturday & Sunday: 8:30 am - 7:30 pm
Treatment hours:
Monday – Friday: 10 am – 7 pm
Saturday & Sunday: 9 am – 6 pm
All Glen Ivy Spas are closed Easter, Thanksgiving Day, and Christmas Day.
Hours are subject to change.
CALL CENTER
Call 1-888-GLEN IVY (1-888-453-6489) for reservations or gift card/product orders. A credit card number is required to hold appointments, but your account will not be charged. You may use a different form of payment upon your arrival.
Warm Season Pacific Daylight Time
Open daily 7:30 am – 6 pm PST
Cool Season Pacific Standard Time
Open Daily 7:30 am – 5 pm PST
Closed Thanksgiving Day, Christmas Day, and Easter Sunday.
RATES
Refer to Spa Services for rates of services, which includes full use of the spa facilities. Guests wishing to use the Spa without a spa treatment may do so for $25 a day. You must have an appointment to enter the facilities Friday – Sunday. Spa admission only will not be offered during these days.Rates are subject to change without notice.
The price of your treatment does not include gratuity. If your experience was a positive one (and please let us know if it wasn’t), it is customary to tip your Service Provider.
Treatment prices are subject to change.
We accept Visa, MasterCard, and American Express credit and debit cards, Gift Cards, and Admission and/or Service Vouchers. We do not accept 3rd party payments except for Simon gift cards at the Brea Mall.
Glen Ivy gift cards are redeemable at all Glen Ivy locations, are transferable, and do not expire. Glen Ivy Gift Cards are not refundable.
Gift card, certificate or admission and/or service vouchers must be presented at the time of use.
Please check admission and service vouchers for location use. The expiration date may not be extended or location designation transferred on donation/auctioned admission and/or service vouchers.
POLICIES
Reservations
We recommend that reservations for treatments be made three to four weeks in advance. Our phone reservation line is open daily from 9:30 am – 6 pm PST . Reserve with a major credit card at 1-888-GLEN-IVY (1-888-453-6489).
Cancellations
If you need to cancel or reschedule, please provide 24 hours notice to avoid a cancellation charge of 100% of the treatment fee.
Admissions
Glen Ivy Day Spas limit admission to guests 13 years and older, and Massage and Body Treatments to guests at least 18 years of age. Minors should be accompanied by a parent or guardian.
