JOB FAIR!! GLEN IVY HOT SPRINGS SPA - CORONA, CA PT Seasonal Hosts needed!! Wednesday, 02/08/12 10am - 2pm 25000 Glen Ivy Road Corona, CA 92883 SPA HOSTS should be Ambassadors for the Spa to guests and co-workers and communicate concerns and needs to the Guest Experience Manager. Spa Hosts are responsible for assuring that all outdoor Spa areas and Experience Spas are clean, organized, stocked with sufficient supplies, and free from hazards and safety issues at all times. Spa Hosts are responsible for creating a welcoming and elevating experience for all guests of Glen Ivy Hot Springs by engaging individual guests during the course of their day. Spa Hosts provide first aid and the proper reporting of guest injuries through guest injury reports and by contacting the Guest Experience Manager when necessary. There is an absolute expectation that the Spa Host will communicate all necessary information, including maintenance and safety issues, guest issues and/or concerns, landscaping issues or any other significant occurrence, item or issue to the Guest Experience Manager in a timely manner. Spa Hosts will be diligent in awareness and contact with guests and will be aware of alcohol consumption, outside food and beverages, security issues, cell phone usage and lost and found items and will report such items to the Guest Experience Manager as appropriate. Must be able to tolerate outside work for a full 8 hour shift. Must remain flexible with schedule availability and willing to work holidays and weekends. LICENSE(S): CPR and First Aid Certified preferred EDUCATION/TRAINING: High School Diploma or equivalent preferred. EXPERIENCE: At least two years experience in a guest service-related position. Housekeeping or Grounds-keeping experience. JOB-RELATED SKILLS: Must have exemplary guest service and guest interaction skills. Must be able to support and effectively work on a fast-paced, high energy Team. Punctuality and dependability are expected. ESSENTIAL DUTIES & RESPONSIBILITIES: Proactively stock clean towels and gather used towels from various areas of the Spa. Proactively assure that Spa grounds and Spas free of trash; empty trash cans regularly, pick up trash from Spa grounds throughout the day. Assure that Glen Ivy Hot Springs Spa is known as a leader in the industry for attention to detail and commitment to cleanliness, neatness and being orderly. Maintain clear and consistent communications with Guest Experience Manager as well as fellow Spa Hosts. Alerting management to any disturbance, hazardous condition, or safely issue throughout the day. Maintain appropriate decorum, appearance, and professionalism at all times. Ability and willingness to learn and take on new responsibilities. Respond to requests for stock, clean-up, first aid and other assigned and unassigned duties in a timely and professional manner. ADDITIONAL RESPONSIBILITIES: Assist in inventory control of products and linens. Report any discrepancies or concerns surrounding linens or linen delivery to the CFO. Conduct tours for guests and visitors. Pro-actively greet and manage admissions line. Proactively interact with guests and answer questions as needed. Proactively assure that storage trailers are neat and clean at all times. TO BE CONSIDERED: - Please submit resume -NO WALK-INS. Must have appointment to attend this job fair. (Qualified candidates will be contacted by recruiter)  

Immediate Positions available for Spring/Summer 2012 Thursday, February 02, 2012 11:00 am - 2:00 pm Friday, February 03, 2012 2:00 pm - 5:00 pm 25000 Glen Ivy Road Corona, CA 92883 REQUIREMENTS: • Minimum of 500 hours from an approved recognized school • Weekends and holidays a must • Must currently have valid State License (CAMTC)National License (NCBTMB) All Massage Therapists will be NCBTMB certified or will be committed and actively moving towards NCBTMB certification. WHAT TO BRING: - Current CA State / National License                                                                                                                - - Resume - Copy of School Transcripts (over 500hrs required) TO BE CONSIDERED: - Please submit resume to be considered for this position. - No walk-ins. Must have appointment to attend this job fair.  (Qualified applicants will be contacted by recruiter)  

Performs manicures and pedicures with the highest quality of customer service to Glen Ivy guest. Knowledge of inventory control highly desired. Maintain appropriate decorum, appearance and professionalism at all times. Inform Spa's guest of products available for retail sale. Cross promote other spa services. Assist in any activity deemed necessary for the normal operations of the manicure/pedicure department. ESSENTIAL DUTIES & RESPONSIBILITIES: (Include but not limited to) • Provide the best possible manicure/pedicure services, and empathize to guests' needs and concerns by providing them with all services listed in the Glen Ivy brochure • Assisting in any activity deemed necessary for the normal operations of the manicure/pedicure department • Inform Spa's guest of products available for retail sale • Cross promote other spa services and encourage the sale of retail items • Educate our guest on the benefits of both the product and the service they are receiving • Willingness to attend and participate in staff meetings • Attend training sessions to increase his/her knowledge of products available for sale at Spa. • Check work station contents as early as possible and restock if necessary prior to start of appointment times. • Clean and restock work stations with all necessary supplies for the next day's schedule • Communicate with reception desk and Director of Spa Services in regards to equipment shortages, scheduling errors and compensation errors. • Follow all company policies, procedures, and safety requirements • Attend all required meetings and training sessions • High attention to quality, detail, teamwork and customer service JOB-RELATED SKILLS: Effective interpersonal communication skills Ability to adhere to company and departmental policies Inventory control strongly desired LICENSE(S): State of California Cosmetology or State of California Manicurist License. Certificate of insurance for services naming Glen Ivy additionally insured. EDUCATION/TRAINING: Required training to receive license with continued education expected. Weekends, evenings and some holidays a must.

Performs manicures and pedicures with the highest quality of customer service to Glen Ivy guest. Knowledge of inventory control highly desired. Maintain appropriate decorum, appearance and professionalism at all times. Inform Spa's guest of products available for retail sale. Cross promote other spa services. Assist in any activity deemed necessary for the normal operations of the manicure/pedicure department.

ESSENTIAL DUTIES & RESPONSIBILITIES: (Include but not limited to)

· Provide the best possible manicure/pedicure services, and empathize to guests’ needs and concerns by providing them with all services listed in the Glen Ivy brochure

· Assisting in any activity deemed necessary for the normal operations of the manicure/pedicure department

· Maintain appropriate decorum, appearance and professionalism at all times.

· Inform Spa’s guest of products available for retail sale

· Cross promote other spa services and encourage the sale of retail items

· Educate our guest on the benefits of both the product and the service they are receiving

· Willingness to attend and participate in staff meetings

· Attend training sessions to increase his/her knowledge of products available for sale at Spa.

· Check work station contents as early as possible and restock if necessary prior to start of appointment times.

· Clean and restock work stations with all necessary supplies for the next day’s schedule

· Communicate with reception desk and Director of Spa Services in regards to equipment shortages, scheduling errors and compensation errors.

· Ability to learn and perform new services

· Follow all company policies, procedures, and safety requirements

· Attend all required meetings and training sessions

· High attention to quality, detail, teamwork and customer service

· Maintaining Glen Ivy’s standard for excellence in the spa industry

· Must attend classes, seminars, shows and conventions

JOB-RELATED SKILLS:

The techniques to provide high quality manicures and pedicures

Effective interpersonal communication skills

Ability to adhere to company and departmental policies

Inventory control strongly desired

LICENSE(S): State of California Cosmetology or State of California Manicurist License. Certificate of insurance for services naming Glen Ivy additionally insured.

EDUCATION/TRAINING: Required training to receive license with continued education expected.

EXPERIENCE: Strong abilities in manicures, pedicures, and guest relations (interpersonal communication)

Weekends, evenings, and some holidays are a must.

Maintenance Workers perform general maintenance duties so as to keep facilities and grounds in safe and working order with an expected result as s safe and well maintained facility and work zone while preserving the safety and comfort of guests and fellow employees. Must have previous experience with pool and spa cleaning and equipment, and property maintenance experience preferred. Strong team player with a friendly helpful attitude to perform general maintenance duties, including heavy labor, painting, mechanical, electrical, plumbing, building, etc., mostly outdoors. Ability to work under minimum supervision. Excellent customer service and interdepartmental communication skills. Must be highly motivated and self reliant. Background in painting and drywall preferred. Have troubleshooting experience. Weekends, evenings and some holidays a must. Entry Level Position. License(s): CPO Certification preferred. Experience: Previous maintenance responsibilities and skills. Rough construction.         Familiarity with a variety of general construction trades. Pool and spa cleaning and equipment maintenance. Job-Related Skills: Good communication skills. Safe and proper use of hand and power tools. Knowledge and use of proper work safety procedures. Able to work well with others and in a team environment. General mechanical abilities. Essential Duties & Responsibilities: Drywall and texture repair. General painting. General plumbing. Basic electrical. Basic construction /carpentry. Installing various type of flooring. Tile and grout repair. Installing various plumbing and electrical fixtures. Cleaning and maintaining pools and spas. Installing various types of pool and spa equipment. Repairing cool deck and mastic joints. Working with hazardous material such as muriatic acid and bleach. Off loading and distributing 55 gallon of chemical drum to various locations. Operating front end loader. Operating and maintaining high pressure washer. Operating drain auger. Demolition. Assembling various types of furniture and cabinetry. Moving furniture or boxes of products. Clean work sites from trash and debris.

Responsibilities include informing Spa's guests of products available for retail sale. Educating our guests on the benefits of both the product and the service they are receiving. Check, clean and restock work stations with all necessary supplies prior to the start of appointment times and for the next day's schedule. Light maintenance of women's locker room, solarium and spa lobby area. Attend training sessions to increase knowledge of products available for sale at Spa. Must project enthusiasm and energy with focus on superior customer service skills inclusive of complaint resolution. Follow all company policies, procedures, and safety requirements. Communicate with reception desk and Director of Spa Services in regards to equipment shortages, scheduling errors and compensation errors. High attention to quality, detail and teamwork. Maintain appropriate decorum, appearance and professionalism at all times. Entry Level Position. Retail, data entry, and cash handling experience is a plus. Weekends, evenings and some holidays a must.

IT SYSTEM ADMINISTRATOR - FT Required Experience: Minimum 5 years experience in Information technology support with advance technical knowledge of Network concepts/LAN, TCP/IP protocols, configure & setup routers and switches, current Windows operating systems, Microsoft Office products, PC hardware (desktops and laptops), printers, and Windows terminal services. Active Directory, Exchange 2007, FAS, MS Dynamic SL, Kronos, ADP, Backup Exec, Symantec Anti-Virus, Symantec Spam, and Track-It. Knowledge in C, C++, VB, .NET,SQL, PHP, HTML, ASP. Experience with Millennium, ShoreTel phone system, wireless and basic WAN knowledge a plus. Knowledge in custom programming and software integration. May require a flexible work schedule. Other job duties and functions may be assigned. Projects may require a flexible work schedule. Must be able to work weekends, evenings, and some holidays. Job-Related Skills: • Excellent communication, interpersonal, organizational, and project management skills. • Must be physically capable of moderate to heavy manual labor and be capable of lifting up to 50 pounds. Essential Duties & Responsibilities: • Support a Windows 2003 and 2008 server environment • Support Cisco & Enterasys switches, firewalls and routers • Administer users on a 2003 & 2008 Active Directory • Administer Group Policy Objects • Administer new Organizational Units within a 2003 & 2008 Active Directory • Support third party business applications • Support and Administer mailbox on Exchange 2007 • Support Exchange Server 2007 • Support all System related hardware & Software • Perform SQL queries, DB backups, integrity checks, reports and custom integration. • Support company website • Support company LAN & WAN • Log all help desk calls for tracking purposes. • Configure, deploy or upgrade computer hardware and software, including PC's in standard and think client configurations, printers and other peripherals. • Perform basic system administrative functions as assigned, in accordance with corporate security policies. • Responsible for daily rotation of archival tape backup for all servers and critical systems. • Responsible for maintaining current updates for anti-virus and service level patches for desktop and laptop computers. • Point of contact with vendors as needed for resolution of problems or for support under special maintenance agreements. • Coordinate shipping of equipment as required for return or repair. • Stay familiar with new technology in order to effectively evaluate user problems. • Adhere to corporate information security guidelines and promote information security and the protection of automated corporate assets. • Point of contact with telephone vendors for any telecommunications related issues. • On occasion, travel to other Glen Ivy locations may be required. • In the absence of the IT Manager, respond via telephone to after-hour/weekend support calls deemed critical to the business operations. • Ability to train and assist IT Helpdesk staff. License(s): Valid California drivers license required. Valid California drivers liability insurance required. Education/Training: Required: Post secondary degree/diploma. Desired: Professional certification from Microsoft (MCSE, MCSA, MCDST), Cisco (CCNA, CCNP) or others. Windows Server and Network is required. A RESUME INCLUDING DATES OF EMPLOYEMENT MUST BE SUBMITTED TO BE CONSIDERED FOR THIS POSITION.

Massage Therapists at Glen Ivy will be proficient in massage and possess impeccable guest service skills. Massage Therapists will be committed to and involved in the greater massage community through involvement in professional organizations and continued education. Additionally, all Massage therapists at Glen Ivy will support and positively participate in in-house continued education through Glen Ivy Hot Springs Corporate Trainer. It is an absolute expectation that all Massage Therapists will perform all services, including body treatments, offered by Glen Ivy Hot Springs, with the exception of specialty services such as Watsu, Shiatsu or Lomi Lomi.  THIS POSITION WILL BE AVAILABLE JANUARY 2012. Essential Duties & Responsibilities: Responsibilities include thoroughly completing standard specified room maintenance, set-up and clean-up daily. Ability to positively and effectively work within a large massage team.  Customization of services to guest needs and preferences.  Ability to exceed guest expectations as a direct result of services provided and educating guests about products and services. Must present a neat, clean and professional appearance and demeanor. Must be able to work weekends, evenings and some holidays. Job-Related Skills: Exceptional massage skills.  Impeccable guest service and interpersonal skills. Experience: Must have at least 2 years experience as a massage therapist in a Spa or other professional atmosphere.  Prefer at least 2 years experience in guest service or hospitality setting.   License(s) & Certification(s): Current State of California Massage License (CAMTC) and National Certification (NCBTMB). All Massage Therapists will be NCBTMB certified or will be committed and actively moving towards NCBTMB certification. Education/Training: Minimum 500 hours training from a qualified massage school. A resume must be submitted to be considered for this position.

ACCEPTING RESUMES - POSITION AVAILABLE MARCH 15, 2012 Spa Hosts should be Ambassadors for the Spa to guests and co-workers and communicate concerns and needs to the Guest Experience Manager. Spa Hosts are responsible for assuring that all outdoor Spa areas and Experience Spas are clean, organized, stocked with sufficient supplies, and free from hazards and safety issues at all times. Spa Hosts are responsible for creating a welcoming and elevating experience for all guests of Glen Ivy Hot Springs by engaging individual guests during the course of their day. Spa Hosts provide first aid and the proper reporting of guest injuries through guest injury reports and by contacting the Guest Experience Manager when necessary.  There is an absolute expectation that the Spa Host will communicate all necessary information, including maintenance and safety issues, guest issues and/or concerns, landscaping issues or any other significant occurrence, item or issue to the Guest Experience Manager in a timely manner. Spa Hosts will be diligent in awareness and contact with guests and will be aware of alcohol consumption, outside food and beverages, security issues, cell phone usage and lost and found items and will report such items to the Guest Experience Manager as appropriate. Must be able to tolerate outside work for a full 8 hour shift.  Must remain flexible with schedule availability and willing to work holidays and weekends. License(s): None required. CPR and First Aid Certified. Education/Training: High School Diploma or equivalent preferred. Experience: At least two years experience in a guest service-related position. Housekeeping or Grounds-keeping experience.  Job-Related Skills: Must have exemplary guest service and guest interaction skills.  Must be able to support and effectively work on a fast-paced, high energy Team. Punctuality and dependability are expected. Essential Duties & Responsibilities:

• Proactively stock clean towels and gather used towels from various areas of the Spa.
• Proactively assure that Spa grounds and Spas free of trash; empty trash cans regularly, pick up trash from Spa grounds throughout the day.  Assure that Glen Ivy Hot Springs Spa is known as a leader in the industry for attention to detail and commitment to cleanliness, neatness and being orderly.
• Maintain clear and consistent communications with Guest Experience Manager as well as fellow Spa Hosts. Alerting management to any disturbance, hazardous condition, or safely issue throughout the day.
• Maintain appropriate decorum, appearance, and professionalism at all times.
• Ability and willingness to learn and take on new responsibilities.
• Respond to requests for stock, clean-up, first aid and other assigned and unassigned duties in a timely and professional manner.

Additional Responsibilities:

• Assist in inventory control of products and linens.
• Report any discrepancies or concerns surrounding linens or linen delivery to the CFO.
• Conduct tours for guests and visitors.
• Pro-actively greet and manage admissions line.
• Proactively interact with guests and answer questions as needed.
• Proactively assure that storage trailers are neat and clean at all times. 

Massage Therapists at Glen Ivy will be proficient in massage and possess impeccable guest service skills. Massage Therapists will be committed to and involved in the greater massage community through involvement in professional organizations and continued education. Additionally, all Massage therapists at Glen Ivy will support and positively participate in in-house continued education through Glen Ivy Massage Educator. It is an absolute expectation that all Massage Therapists will perform all services offered by Glen Ivy Hot Springs, with the exception of specialty services to include Watsu, Shiatsu and Lomi Lomi. 500 Hours from an approved recognized school, CAMTC Certified, talented, friendly, and experienced individual who will deliver quality services with passion, expertise, and exceptional guest service. Must be proficient in all components of massage therapy with the ability to work in a busy service environment while maintaining superior guest focus experience. Must demonstrate the ability to exceed guest expectations as a direct result of services provided and educate guests about products and services. All Massage Therapists will be NCBTMB certified or will be committed and actively moving towards NCBTMB certification. Part-time seasonal positions available. Week-ends, evenings and some holidays a must. Please submit your resume online to be considered.

ACCEPTING RESUMES - POSITION AVAILABLE MARCH 15, 2012 The Club Mud Host is responsible for the daily operations of Club Mud as well as the overall performance of Club Mud, as indicated by guest experience and comments. As this area of Glen Ivy is a signature piece of the overall guest experience, it is imperative the Hosts operate thie department at a level reflective of Glen Ivy's high standard for guest service and overall performance. An essential function of the Club Mud host is to be an advocate for staffing and maintenance needs to ensure that proper operation and flow is maintained at a high level of performance. Education and Training: High School Diploma or equivelant Experience: Guest relations (interpersonal skills) Job Related Skills: Excellent customer service, computer skills (Word Perfect and Excel is a plus), cash handling experience, and previous salon/spa environment experience is helpful. Essential Duties and responsibilities: (included but not limited to:) Inform all guests of products available for retail sale Clean and restock all work stations with all necessary supplies for the next day's schedule Communicating any equipment shortages or scheduling errors to Guest Experience Manager Up-sell on property by performing walk-throughs and doing demos Provide tours whenever needed Ensure a fun atmosphere while creating a quality guest experience

The Guest Experience Manager will oversee and nurture the experience of all Glen Ivy guests, from the initial greeting to the farewell.  He or she will manage the daily work habits and operations of the following: Spa Hosts, Bath House Supervisor, Bath House Hosts, Grotto and Club Mud Supervisor, Club Mud Lead, Grotto and Club Mud Hosts, Retail Supervisor, Retail Associates, Spa Coordinators, and Security. There is a strong expectation of leading by example. He or she will maintain consistent and strong with guest interaction and conversation. The Guest Experience Manager will assist in building a strong Operations Leadership Team that is dedicated to growing and nurturing the employee experience and supporting the Glen Ivy commitment to be an employer of choice. Essential Duties & Responsibilities:

• Assist and serve guests and team members in a sincere and courteous manner.
• Be present and available to assist guests promptly and efficiently.
• Maintain professionalism at all times and always be attentive to guest satisfaction.
• Demonstrate an accurate knowledge of all services offered and a vast knowledge of the operations of the spa in order to effectively assist guests.
• Ensure that shift duties are being followed and completed in a daily basis in all areas. Report any issues to the Operations Manager.
• Constantly work to maximize revenues by initiating strategies that encourage the up selling of services and amenities.
• Responsible for ensuring staff is able to take proper lunch breaks and provide coverage as needed for breaks
• Monitor and report guest count throughout the day and recommend/make adjustments to staffing levels as needed.
• Report any violations of spa policies, procedures, and illegal or elicit behavior to Operations Manager.
• Be prepared deal with emergency guest first aid incidents in a manner that protects our staff, guests and the company.
• Enforce all alcoholic beverage policies and be proactive in preventing guests from becoming overly intoxicated. In the event that a guest does become overly intoxicated, handle the situation in a manner that upholds the company’s policies and standards.
• Conduct daily safety checks of the property and report safety issues promptly and follow up to ensure resolution.
• Constantly rotate throughout the property to ensure all housekeeping, cleanliness, sanitation standards are being met at all times and are in compliance with Health Codes.
• Report operational problems/concerns to the Executive Spa Director and the manager of the department involved.
• Performs other duties, tasks, and projects at the direction of the Manager.

Job-Related Skills:

• Ability to make logical and effective decisions
• Exceptional Guest Service and employee relations skills
• Confident in dealing with staff and guest issues
• Organized and Efficient
• Effective team leader
• Ability to multi-task
• Cash handling

Experience: 3+ years hospitality supervisor/management experience preferred License(s): First Aid and CPR certified, Certified Spa Supervisor Education/Training: High School Diploma required. BA or BBA in Management or Hospitality and Tourism Management preferred. Certified Spa Supervisor Certification preferred and mandatory within one year of employment. Weekends, evenings and some holidays a must.

ACCEPTING RESUMES - POSITION AVAILABLE MARCH 15, 2012 Security Representatives perform protective and enforcement functions in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment. Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the spa to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication a two way radio. Maintain order in the spa, dealing with the welfare of guests, eg., coordinate expedient response to emergency conditions such as fire or safety hazards and threats to life and or property in a calm, rational and persuasive manner. Handle undesired conduct, violations of spa policy and civil laws as warranted for the security and safety of spa guests, employees, patrons and property. Observe the camera monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the Guest Experience Manager; report any alarms similarly. Use a clear, concise speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information. License(s): California Guard Card and CPR Certified and First Aid is a plus. Education/Training: High School Diploma required.  Some college experience is desired Experience: Proven success at guest interaction and employee relations. Customer service. Good common sense. Safety and OSHA Training. CPR and First Aid Training Other Duties & Responsibilities:

• Effectively deal with internal and external guests, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and create detailed reports with that information.
• Assist with lock challenges
• Coordinate expedient response to emergency conditions or safety hazards and threats to life and or property in a calm, rational manner.
• Handle undesired conduct, violations of spa policy and civil warranted for the security and safety of spa guests, employees and property.
• Answer security telephone and radio as needed and respond with priority.
• Maintain parking order for guest and employee parking.
• Observe camera monitors for any unusual activity and report to Guest Experience Manager.
• Screen persons entering entrances for purpose and authorization, including building checks.
• Escort guests and employees as required to parking lots
• Assist with line control.

The Horticulture Educator position will focus on improving, increasing and conducting educational tours, programs and guest services. This includes primary responsibility at the direction of the Director of Landscapes and Sustainability for designing printed material, botanic signs, short talks, guided and self-lead tours and in depth workshops and programs. In addition, this position will be responsible for maintenance and detail work on the plants, hardscape and structures within a portion of the Spa. This area includes Back of house, pocket park and rainforest with a focus on trails and walkways. Following is an example of the primary duties to be performed by the Landscape Worker/Horticulture Educator position. Zone Work

• Weed beds
• Trim and Prune edges of sidewalks and trails as needed to maintain a safe and clean edge.
• Dead Head all flowering shrubs, trees and annuals as needed
• Monitor irrigation to insure that all plants are receiving optimum water
• Remove spider webs as needed. (probably daily in Summer and Fall)
• Hose/wash down walkways, walls and decks as needed
• Remove dead or dying limbs, leaves or root suckers as needed
• Replace or replant plants as needed
• Conduct basic pest control

Education Work

• Conduct daily tours of the gardens and grounds
• Monitor, maintain and improve botanical signage
• Develop guest information including self guided tours and related printed information .
• Blog about Glen Ivy Gardens
• Design and Conduct at least one weekly workshop
• Conduct daily guest talks
• Work in the Garden Shop providing retail customer service
• Other tasks as assigned.

Must be able to work weekends, evenings, and some holidays.

The Massage Educators will provide massage services 2-4 days per week and will assist in coordinating and providing ongoing continuing education for the Massage Team 1-3 times per week. The Massage Educators will report to the Massage Education Coordinator: in the absence of the Massage Education Coordinator, the Massage Educators will report directly to the Executive Spa Director. The Massage Educators will help to assure that all members of the Massage Team at Glen Ivy are properly trained in all service protocols and employee expectations. They will work closely with the Primary Massage Team to accomplish this task and will participate in all Primary meeting functions. They will help develop and maintain strong, clear and positive communications between the Massage Team, the Primary Massage Team and the Executive Spa Director. The Massage Educators will work to ensure the highest quality of customer service to Glen Ivy guests and help to ensure that all standards and expectations are being followed. Minimum of 500 hours of massage training from accredited school required. Current State California Massage License and Current NCBTMB Certification are required. AMTA membership strongly preferred. Continuing education strongly preferred.

Proficiency in European style facials, body and face waxing, knowledge in product recommendation, and guest communication skills. Provide healthy skincare and recommend professional products to create a daily regimen to help maintain healthy skin for our Glen Ivy guests. Assist in any activity deemed necessary for the normal operations of the aesthetics department. Maintain appropriate decorum, appearance and professionalism at all times. Inform Spa's guest of products available for retail sale. Cross promote other spa services. Required to meet minimum monthly retail sales goals. Requires a current State of California Cosmetology License and Certificate of insurance for services naming Glen Ivy as additionally insured. Weekends, evenings and some holidays a must.