Happy Birthday Glen Ivy Hot Springs
A message from Jim Root, President & CEO, as well as some comments from guests that day…
March 19th was the anniversary of the re-opened Glen Ivy in 1977 and by acclimation is the same date in 1860 when we welcomed our very first guest. Since March 19, 1977 and through March 18, 2011 we had welcomed 3,164,722 guests at the Hot Springs and several hundred thousand more in Brea and Valencia. For countless generations even before 1860, Glen Ivy has welcomed folks to enjoy the waters and renewal that is this special place.
Today we are the stewards of the history and traditions of Glen Ivy and everyday we are continuing to add to the richness and fullness of the story and experiences that we share with our Guests and which all together, make Glen Ivy such a special place. I’m proud to be here with you and am grateful for your support and engagement as we strive to inspire memorable, meaningful and enjoyable experiences in everyone, every day.
Thank you for all you do.
Happy Birthday Glen Ivy Hot Springs!
-Jim Root, President & CEO
In the birthday spirit, Glen Ivy Manager of Guest Experiences Paige Rock set out to interview two guests on our special day. Here’s what they had to share:
Elvia was a birthday girl herself, here at Glen Ivy for the first time. She shared that she felt relieved to be here, away from bills, kids, and any other worries she has. She said (via her interpreter) that she felt like a rockstar – very much like J-Lo. Elvia was here celebrating and she said that the memorable experience in her day was creating memories with her sister and friend. She shared that she felt blessed to be turning 50, celebrating in such a beautiful place. Her initial first impression just by walking into the spa was one of overwhelming beauty and then throughout the day said she was so happy with the service she received while here, noting how nice everyone had been to her. Her birthday wish? Getting to come back soon (and often)!
The second guest, Anita, has been coming to Glen Ivy Hot Springs since 1962! She has memories here from her childhood, visiting the Spa with her father and is now a Club 1860 member along with both her mom and sister. She said she’s happy to be a Glen Ivy ambassador, spreading the word. Anita is a teacher who drives to Glen Ivy from Glendale (about 70 miles) once a week to be here. Paige asked her what keeps her coming to Glen Ivy and she couldn’t quite put it into words but the general idea is that she feels like Glen Ivy is another world – the atmosphere, the place, the relaxation, the people…meeting new friends, seeing old friends…it’s her therapy all around and whatever her visits bring, she always leaves feeling awesome. Despite coming to know and love Glen Ivy as a child herself, as a teacher, she cherishes the fact that we no longer allow kids at the Spa – Glen Ivy is her personal relaxation haven! One of Anita’s favorite memorable experiences at Glen Ivy is a particular visit in which she went from the sauna to the cold plunge and then into warm water and onto the Grotto. She says she hopes one day to see ice cubes in our cold plunge! Anita shared that she’s seen Glen Ivy evolve over the years and couldn’t be happier with the changes she’s been seeing lately – she loves that we offer more ways for her to grow and learn and challenge herself like in Hula, Yoga, Jungle Tours, and Water Aerobics – and it’s her birthday wish for Glen Ivy is that we continue to provide those opportunities for her and other guests, all while keeping our “like family” attitude in all that we do.